Contact Us

Office Hours

Monday to Friday 8:00 AM - 16:00PM

Saturday 9:00AM–12:00PM

Sundays and Public Holidays - Closed

Visit Us

We are located at Shop 4, 442 Muskejaat Street, Waterkloof Ridge. We're looking forward to your visit!

Disclaimer:

These terms and conditions:

• Represent the entire agreement between the parties and no alterations or additions may be effected unless agreed to by both parties, reduced to writing and signed by you and a duly authorized representative of Sustainable.co.za;

• Are subject to change and you agree that any order placed shall be subject to the terms and conditions in force at the time the order was placed;

• Are final and binding and are not subject to any suspensive or dissolutive condition;

• Expressly exclude any conflicting conditions stipulated by you;

• Apply to all employees, servants and agents of revelatorsystems.co.za.

Quotations & Pro-Forma Invoices

All quotes and pro-forma invoices will remain valid for a period of 7 (seven) calendar days from the date of issue. Pricing is also based on current stock and subject to change.

Payment Options & Terms

Sustainable.co.za accepts the following payment methods:

• Credit Cards – Visa or MasterCard

• Debit Cards – ABSA, Standard Bank, Nedbank, First National Bank or Capitec.

• Electronic Funds Transfer

• Cash Deposits - 2% bank levy applies

• Cash on Collection (Deposit may be requested)

• No Cheque payment options

It is your responsibility to determine whether the goods ordered are suitable for the purpose of intended use. Should you be uncertain as to the suitability of a product, please contact our offices for assistance prior to placing your order.

No order will be binding on revelatorsystems.co.za until it has been accepted by its management.

Payment for product/s ordered is due prior to shipment.

You may attend to payment via EFT, or via any of the approved methods of payments referred to above.

Where applicable, prices are quoted on the ruling day exchange rate and may increase as a result of adverse changes in the exchange rate. Until such time as we have received payment in full, we reserve the right to charge any fluctuations to the client’s account and the client undertakes to pay for such fluctuations on demand. It is the responsibility of the client to check that there have been no changes in the price prior to attending to payment. 

Pricing

Price, specifications and terms are subject to change, you are therefore requested to peruse the prices, specification and terms prior to placing any order. The purchase price will be the current price as appearing on revelatorsystems.co.za’s website www.revelatorsystems.co.za.

You hereby confirm that the goods and services on the invoice issued duly represent the goods ordered by you at the prices agreed to by you.

If prior to delivery of the goods, there is any increase in the cost of the goods, or if any other taxes or duties are levied or any laws are promulgated which directly or indirectly increases the cost thereof to the company, the company shall be entitled to increase the price of the goods by an amount equal to such increased cost, by giving you reasonable notice thereof.

All export orders placed on revelatorsystems.co.za are subject to a 0% VAT rate. This means that no VAT will be charged on products shipped to addresses outside South Africa.

Variation of Orders

All orders and variations to orders are subject to these terms and conditions. Only written orders and variations to orders will be accepted by revelatorsystems.co.za. Not with standing the above, revelatorsystems.co.za may, at its sole discretion, elect to accept and act upon telephonic orders and any variations to orders. Revelatorsystems.co.za however reserves the right to refuse delivery or collection of any order until placed in possession of a written order form.

Deposit and Cancellation of Orders

Requests for cancellation of an order, prior to delivery, must be submitted in writing to dante@revelatorsystems.co.za.

No refunds will however be furnished on deposits in the event of cancellation for specially ordered or manufactured goods.

Any order is subject to cancellation by revelatorsystems.co.za should the goods ordered become unavailable due to any cause beyond revelatorsystems.co.za’s reasonable control.

To the extent allowed by the law, order cancellations are subject to a 20% handling fee.

Processing Times

You can expect an order to be processed within approximately three to five business days, provided the items are in stock and the payment has been verified. revelatorsystems.co.za therefore cannot guarantee same day shipping. Customers should also note that no orders will be processed on weekends and official public holidays.

Warranties

To the extent allowed by law, and not with standing any other provision of this agreement:

• any goods supplied by the company shall be subject to the manufacturing company’s warranty;

• the only entitlement you shall have in respect of those goods shall be to require revelatorsystems.co.za to enforce such repair warranty against the manufacturer of those goods on your behalf.

The warranty shall immediately be rendered null and void in the event of any of the following:

• Failure to use the products in accordance with instructions and specifications provided by the Manufacturer;

• Should the product has been subjected to physical damage, abuse, misuse, alteration, neglect, tampering, improper maintenance, or has been serviced, repaired, installed by persons not possessing the necessary qualifications required to do so;

• The product is not returned with an invoice/verifiable method confirming proof of purchase.

Returns

You may return goods in the following instances:

• within 7 (seven) days of date of the receipt of the goods if the transaction falls within the scope of Section 44 of the Electronic Communications and Transmissions Act. The aforementioned return policy excludes items contemplated in Section 42(2) of the aforementioned Act; or

• within the implied warranty period if the product is defective; or

• within 10 (ten) business days, if revelatorsystems.co.za has made an error in delivery.

Not with standing the above, revelatorsystems.co.za shall not be required to accept the return of any goods, unless defective within the warranty period, if at your direction of you the goods have been:

• partially or entirely disassembled;

• physically altered;

• permanently installed, affixed or attached;

• joined or added to or blended or combined or embedded within other goods or property.

Repairs

In the case of repairs undertaken by revelatorsystems.co.za, repair times given are merely estimates unless expressly agreed upon in writing by revelatorsystems.co.za.

revelatorsystems.co.za shall not be liable for any loss or damage of whatsoever nature which you may suffer as a result of any unforeseen costs and/or delayed repairs.

You hereby agree that any item handed in for repair may be sold by revelatorsystems.co.za to defray the cost of such repairs if you fails to effect payment of the repair cost  where applicable, within 30 days’ of the repairs being completed.

Limitation of Liability

To the extent allowed by law, you agree that revelatorsystems.co.za shall not be liable to you or any other person or entity whatsoever in respect of any loss or damage:

• caused by or arising from any fact or circumstance beyond the reasonable control of revelatorsystems.co.za;

• which is consequential or incidental loss or damage; and/or

• of whatever nature and howsoever arising from or in connection with the supply of goods.

Service Address and Notices

For all purposes under this agreement including giving of any notice, the payment of any amount, the service of any process and for all other purposes arising from this agreement you hereby choose the service address set out on the quotation for the order of goods.

Contact details

This website is run by Revelator Systems (Pty) Ltd based in South Africa, trading as Revelator Systems.

If you have any questions, queries or wish to request permission to use any part of this website, please contact us at:

Enquiries

National Contact:  073 136 2456 or 071 451 1561
Web site address: https://www.revelatorsystems.co.za
Company e-mail: lionel@revelatorsystems.co.za / dante@revelatorsystems.co.za 

Head Office

Unit 4, 442 Muskejaat Street

Waterkloof Sasol Garage

Waterkloof Ridge

Pretoria

Jurisdiction

Any dispute arising out of or related to these Terms and Conditions or the sales transaction between revelatorsystems.co.za and you shall be governed by the laws of the Republic of South Africa.

Privacy

revelatorsystems.co.za respects your privacy. We will not under any circumstances sell or release your information to anyone. All of the information obtained from our website will be used for processing only. For the purpose of this clause, ‘personal information’ shall be defined as detailed in the promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

https://www.dfa.gov.za/department/accessinfo_act

Product Listings

revelatorsystems.co.za’s product descriptions are not designed or intended to replace your product knowledge, experience and/or research or that of a professional installer or licensed electrician or plumber.